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Lowongan Kerja ACCOR : GUEST SERVICE AGENT Jakarta Terbaru Agustus 2019

Info Loker

Judul Loker : GUEST SERVICE AGENT Perusahaan : ACCOR Lokasi : Indonesia Tanggal : 30+ hari yang lalu

Lowongan Kerja GUEST SERVICE AGENT ACCOR. ACCOR kembali membutuhkan calon karyawan untuk mengisi posisi sebagai GUEST SERVICE AGENT. ACCOR menentukan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai GUEST SERVICE AGENT yang akan ditempatkan di Indonesia

Lowongan Kerja GUEST SERVICE AGENT ACCOR Indonesia Agustus 2019

Berikut ini adalah ketentuan yang harus kamu penuhi untuk memenuhi GUEST SERVICE AGENT ACCOR Indonesia yang dibuka pada 30+ hari yang lalu ini:

Overview of duties
"• Welcomes guests and takes care of them from their arrival through to departure

  • Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
  • Helps meet the department's quantitative and qualitative targets "
Main responsibilities
Customer relations
"• Welcomes guests as soon as they arrive with due care and attention
  • Helps encourage customer loyalty by developing friendly, personalised relationships
  • Anticipates guests' needs and takes them into consideration
  • Handles any guest complaints and/or remarks; provides a response as soon as possible
  • Conveys the hotel image
  • Helps bring certain brand concepts to life on a day-to-day basis (@ll the keys to the city, 10/10 programme in France, A/Club, etc)
  • Respects the reservation commitments in full (basic vision or reservision ... depending on the country)"
Professional techniques / Production
"• Carries out all operations concerning guest arrival and departure in compliance with internal procedures
  • Informs guests about the formalities, any special conditions relating to their stay and the services available
  • Handles phone calls
  • Applies the procedures of internal audit
  • Passes on information as necessary to other departments (floor staff, technical etc) and to other members of the front desk team
  • Ensures that all guest documentation is up-to-date and available
  • Makes the update of the information contained in the lectern and e-lectern
  • Depending on the type of hotel, may handle reservations"
Commercial / Sales
"• Promotes the hotel's range of services in order to increase sales
  • Applies and actively supports the hotel's pricing policy in order to increase REVPAR
  • Promotes the brand and/or Group loyalty programme, adapting the sales pitch to suit the guest's needs
  • Encourages synergy within the marketplace by applying the inter-hotel coordination policy."
Management and administration
"• Respects the procedures governing invoicing and cash operations
  • Manages the cash under his/her responsibility
  • May be asked to prepare and send reminder invoices to debtors"
Hygiene / Personal safety / Environment
"• Ensures that the workplace remains clean and tidy
  • Knows and applies the hotel's security regulations (in case of fire etc)
  • Ensures the safety of people and property
  • Respects the hotel's commitments to the ""Environment Charter"" (saving energy, recycling, sorting waste etc) "

Jika Anda berminat melamar jabatan GUEST SERVICE AGENT ACCOR Indonesia, segera siapkan berkas lamaran dan dokumen yang dibutuhkan untuk melamar jabatan tersebut. Untuk mengirim aplikasi secara online, silakan klik tombol "Kirim Lamaran" di bawah ini.

Demikian info tentang Rekrutmen GUEST SERVICE AGENT ACCOR Indonesia yang dapat kami sampaikan. Jika Info lowongan kerja di atas tidak sesuai dengan impian Anda, tidak ada salahnya untuk membaca informasi lowongan kerja lainnya di bawah ini.

  Alamat ACCOR

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